General Policy Information
CarBuyingLive.com collects email addresses of consumers who communicate with us or through our authorized vendors via online advertising. We also collect information on web pages visited and other information that is provided by consumers either on our site or in response to e-mail communications from us. Purchase Request Information typically includes name, address, and phone numbers, e-mail address and specific vehicle information. In addition, consumers who express a desire to apply for vehicle financing provide us with and authorize us or our affiliate web sites to obtain from third parties necessary financial information such as credit reports ("Finance Information"). We do not provide financing, but instead transmit those requests to third-party vendors for consideration.
All information provided by consumers in any of the above-listed ways or otherwise becomes the property of CarBuyingLive.com once received by us and may be used and disclosed as permitted in this Policy.
If you browse through our site without entering any personal data, we will gather and store certain information about your visit. This information does not identify you personally and cannot be linked back to you unless you decide at some point to identify yourself.
Purchase Request Information and Finance Information
Purchase Request Information is used to transmit to third parties requests for products or services and to contact consumers regarding vehicle purchases. Similarly, Finance Information is used to transmit to third parties requests for vehicle financing. Typically, in either case the information is transmitted to dealers who may be in a position to respond to your request. As part of the request process, we may verify the information you provide, or obtain omitted address or other contact information, from third parties.
Occasionally, in the case of Purchase Request Information or Finance Information, when CarBuyingLive.com or its affiliates does not have a dealership or lender available to assist you, we may forward your request information to a dealer or lender through another automotive referral service. Your submission of the request authorizes us to do this. Any Purchase Request Information or Finance Information forwarded in this way becomes subject to the security and privacy policies that are posted on the websites of those referral services.
Similarly, Purchase Request or Finance Information transmitted to a dealer, manufacturer, lender or fulfillment entity becomes the property of that dealer, manufacturer, lender or fulfillment entity, in addition to CarBuyingLive.com. The information is used to process your purchase request or financing application and to provide you with information about goods and services. Any request to opt out of future dealer, lender, manufacturer or other third-party communications must be made directly to that third party.
Other
CarBuyingLive.com offers forums on its site. Any information you disclose in these forums is available to all CarBuyingLive.com registered members and may increase the risk of receiving "spam" or unsolicited email from other parties. Be careful and use discretion when disclosing information online.
In addition to our own internal uses of your information, we may provide your personal information to non-affiliated third parties under one of several circumstances:
- To provide you with services or products that you have requested (such as, for example, transmittal of Purchase Request Information to dealers, manufacturers, fulfillment third-parties and other automotive referral services, or transmittal of Finance Information to potential lenders)
- To our advertiser clients solely to assess the effectiveness of ad campaigns we have provided for them
- To contractors or service providers who may provide services or perform functions on our behalf, in which case those service providers may use your information only for the purposes provided and not disclose it to any third party except upon our direction
- To enforce our rights or as required by law or order of a court or government agency; and
- On occasion, unless you opt-out (as described below), to other third parties who may wish to send you e-mails regarding services or products that you may find of interest or for other reasons that are disclosed to us and that we believe to be appropriate and consistent with our commitment to prevent abuse of your personal information.
Security
CarBuyingLive.com understands the importance of security for our consumers. We use SSL (Secure Socket Layer) encryption technology to protect personal data such as credit card information and finance or insurance application information during transmission, and maintain other commercially reasonable precautions to protect information that we store or retain.
For any other issues, please contact our customer service department at customerservice@carbuyinglive.com. Our mailing address is: 5720 East Bannister Road : Kansas City, MO 64137 |